Audience Persona Insights
The High-Income Investor
35-55 years old
Invests in luxury, commercial & mixed-use
Prefers data & expert insights
Needs secure, easy deals
Avoids unstable markets
"Recognized as a gateway to high-return, low-risk investments, the Strategic Investor prioritizes exclusive pre-launch access, credible developers, and in-depth financial insights to justify premium, long-term investments."
The Growing Family Buyer
22-35 years old
Seeks safe, green spaces
Prefers flexible financing
Values near schools, hospitals, & shops
Avoids luxury properties
"Focused on long-term comfort and community, the Family-Oriented Buyer trusts the platform to offer safe, affordable, family-ready homes, supported by flexible financing options and reliable, experienced developers."
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The Urban Renter
22-35 years old
Prefers flexible rentals
Values furnished units
Needs easy apps & payments
Avoids long-term leases
"Focused on flexibility, convenience, and quality, the Urban Renter looks for modern rentals with digital ease, flexible terms, prime locations, and vibrant community features that complement a fast-moving, on-the-go lifestyle."
Social Media Sentiment
Last update: 04/04/2025, 3.59 PM
NXS Property’s Instagram earns consistent praise for its high-quality visual listings, immersive virtual tour reels, and smart, digestible explainer content on property topics. Followers appreciate the balance of visual appeal and practical value, making the platform both enjoyable and informative.
However, some users mention the need for clearer, more detailed information on pricing structures and contractual terms within the posts or linked pages.
Conversation Topics
Smart Listings
Digital Home Tours
Property Tips
Reno the Bot
Easy Booking
How was the summary?
Sentiment Analysis
Positive
Neutral
Negative
@nxs.property
1.000 comments
@raywhitein..
990 comments
@eraindones..
1.040 comments
@rumah123
1.020 comments
Product Sentiment
@nxs.property
Service Sentiment
@nxs.property
Social Sentiment
TikTok
YouTube
X
Last Week
Customer Support Insights
1.000
Total Conversation
+100 from last week
92
Total Customer
+7 from last week
10.000
Credit Remaining
for WhatsApp
00:02:30
Average Resolved Duration
3,6s faster from last week
4,4/5,0
Average Ratings
from 21.951 ratings
65,4%
Product Insights
Details
Athleisure sales have increased by 30%, indicating a growing trend in versatile, comfortable fashion.
Suggestion
Expand athleisure collections, collaborate with fitness influencers, and introduce limited-edition activewear sets to capitalize on the trend.
23,5%
Service Insights
Details
Customer complaints about incorrect sizing have decreased by 15% after improving size guides and adding virtual try-on features.
Suggestion
Continue optimizing virtual try-on technology, enhance AI-powered size recommendations, and offer free exchanges on first-time purchases to further reduce sizing issues.
10,1%
Lifestyle Insights
Details
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Suggestion
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Last Week
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