Audience Persona Insights
The Foodie Explorer
25-40 years old
Prefers premium buffet options
Follows for menu updates
Pays for unique dishes
Wants chef suggestions
"Framed as a premium culinary destination, the Foodie Explorer sees NXS Buffet & Grill as a story-driven venue where curated menus, chef-led moments, and thoughtful ambience turn everyday meals into lasting memories."
The Practical Family Diner
30-45 years old
Likes promos and deals
Seeks group discounts
Values fast service
Avoids hidden fees
"Viewed as a dependable crowd-pleaser, the Practical Family Diner values NXS Buffet & Grill for its budget-friendly variety, easygoing service, and satisfying meals experiences that make group dining simple and stress-free."
Start Chat
The Health-Conscious Diner
22-35 years old
Needs clear labels
Pays for quality
Chooses wellness dining
Eats organic, clean food
"Trusted by the health-conscious eater, the Health-Conscious Diner supports NXS Buffet & Grill only when it offers clean, diet-aware choices of food and beverages that reflect her values and align with a more mindful lifestyle."
Social Media Sentiment
Last update: 04/04/2025, 3.59 PM
NXS F&B’s Instagram connects through sleek food shots, premium AYCE spreads, and menu previews. The curated visual style attracts foodies and lifestyle audiences. Product teases and chef features help keep the feed dynamic. Influencer collabs boost visibility and appeal.
However, users often voice concerns over long wait times, especially weekends. Inconsistent service across branches is another issue. These gaps contrast with polished storytelling. Addressing them could strengthen loyalty.
Conversation Topics
Buffet Experience
Wagyu BBQ
Peak Hours
Premium Dining
Service Speed
How was the summary?
Sentiment Analysis
Positive
Neutral
Negative
@nxsgrill
1.000 comments
@shaburikin..
990 comments
@pochajjang
1.040 comments
@hanamasar..
1.020 comments
Product Sentiment
@nxsgrill
Service Sentiment
@nxsgrill
Social Sentiment
TikTok
YouTube
X
Last Week
Customer Support Insights
1.000
Total Conversation
+100 from last week
92
Total Customer
+7 from last week
10.000
Credit Remaining
for WhatsApp
00:02:30
Average Resolved Duration
3,6s faster from last week
4,4/5,0
Average Ratings
from 21.951 ratings
65,4%
Product Insights
Details
All You Can Eat purchases have increased by 40%, indicating a growing preference for flexible dining options.
Suggestion
Ensure a larger food stock allocation for All You Can Eat meals to accommodate rising demand.
23,5%
Service Insights
Details
Bookings have surged by 50% this week, suggesting a major event may be driving demand.
Suggestion
Please add more tables to the restaurant to prevent seating shortages.
10,1%
Lifestyle Insights
Details
Lorem ipsum dolor sit amet.
Suggestion
Lorem ipsum dolor sit amet.
Last Week
Desktop Access Only
This website is optimized for desktop use and cannot be accessed on mobile devices. Please visit this website on a desktop for unlock the full experience.
NXS.ID
Ncustomers
Xmarketing
Sacquisition
